What is our Return Policy?
We do not accepts returns on custom ordered products. For all other product we do accept returns but only on manufacturing defects:-
Shipping Cost, Freight Cost, and Handling Cost are not refundable. Should you need to return an item you will need to contact our customer service number: 1-866-233-5273 to receive a return authorization.
A 30% restocking charge will apply and you will be responsible for the freight to return the material to either our warehouse or the manufacturing warehouse from where it was shipped.
Products must be returned in 15 days. As long as your item is new, unused, (unassembled) and in the factory sealed packaging with all tags and materials, you can return your purchase using your carrier of choice. Once this is verified, we will issue a full refund (minus) a restocking fee of 30%.
Please be very careful with your order since some items can be very costly to return. This process can take up to 4 weeks after we receive your return.